Privacy Policy

Last Updated: November 2024

Introduction

Reincrispr respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

We comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and applicable data protection regulations.

Information We Collect

We may collect the following types of information:

Information You Provide

• Contact details including name, email address, and organisation name
• Enquiry details and project information submitted through our forms
• Communication records when you correspond with us
• Professional information relevant to service delivery

Automatically Collected Information

• Browser type and version
• Operating system
• Pages visited and time spent on our website
• Referring website addresses
• IP address and general location information

How We Use Your Information

We use collected information for the following purposes:

• Responding to your enquiries and providing requested information
• Delivering our consulting and design services
• Improving our website and service offerings
• Sending relevant communications about our services (with your consent)
• Complying with legal obligations
• Protecting our legitimate business interests

Legal Basis for Processing

We process your personal information based on:

• Consent: Where you have given explicit consent for specific purposes
• Contractual Necessity: Where processing is necessary to fulfil our service agreement
• Legitimate Interests: Where processing serves our reasonable business interests without overriding your rights
• Legal Compliance: Where processing is required by applicable law

Information Sharing

We do not sell your personal information. We may share information with:

• Service providers who assist in delivering our services (under confidentiality agreements)
• Professional advisers including lawyers and accountants
• Government authorities when required by law
• Business partners where relevant to your project (with your consent)

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Secure data storage with access controls
• Encryption of sensitive information
• Regular security assessments
• Staff training on data protection

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Retention periods vary based on the nature of the information and our legal obligations.

Your Rights

Subject to applicable law, you have the right to:

• Access personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information in certain circumstances
• Object to processing for direct marketing purposes
• Request restriction of processing
• Data portability where technically feasible

International Transfers

Your information may be transferred to and processed in countries other than Australia. When such transfers occur, we ensure appropriate safeguards are in place to protect your information in accordance with this policy and applicable law.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

Contact Us

For privacy-related enquiries or to exercise your rights, please contact us:

Email: [email protected]
Address: Level 12, 225 George Street, Sydney NSW 2000, Australia

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).